Engagement Culture
Shaping Culture to Improve Student Outcomes
It is linked with academic success in high-poverty schools.
The Problem
Poverty Is Increasing
Poverty is increasing (NCES Digest of Education Data & NCES Common Core of Data), and a school’s academic success is highly correlated with how impoverished its students are (Audas & Wilms, 2001; Swaby & Cai, 2019; TEA, 2018a; 2019d; 2019e). But there are exceptions.
Leaders frequently attribute high-poverty schools' exceptional academic performance to culture (Marquez, 2019; Morath, 2019), but fail to explain what is meant by cuture or how it might be shaped to improve student outcomes.
More Poverty Means Lower Scores
Each circle represents a campus. Free and Reduced Lunch is the rate of students receiving free or reduced lunch on a campus. Math Proficiency and Reading Proficiency are the rates of students on grade level at each campus based on 2019 state academic assessment results. Math R² = .36, p < .001; Reading R² = .43, p < .001; n=2,612. 1,566 campuses with masked or binned assessent data in either subject are excluded.. USDoE EdFacts, NCES Common Core of Data.
Culture Helps... But How?
Organizational culture is widely accepted as essential for achieving sustainable success (Kotter & Heskett, 1992; Jung, et al., 2009; Deal & Peterson, 2016; US Department of Education, 2019), but what is meant by culture varies (Jung et al., 2009), and identifying culture qualities for the purpose of improving academic performance is elusive (Wang & Degol, 2016).
Conceptual Focus
The Lightning Bolt Represents Engagement, Which Is the Energy That Results From Motivation.
Culture—shared assumptions—is what surrounds the seeds in the pots. The seeds represent students, and the lightning bolt represents engagement, which is the energy that results from motivation. The lightning bolt of engagement drives growth and results in improved academic performance (Wang & Degol, 2014).
Theoretical Framework
Intrinsic Motivation Is Better than Coercion
Engagement culture is the shared underlying assumption that intrinsic motivation creates energy that drives growth (Wang & Degol, 2014) and that dissatisfaction depresses that energy (Herzberg, 2011).
The best way to motivate is by increasing satisfaction and decreasing dissatisfaction—not by coercion into compliance.
Leaders Shape Culture
Organizational culture expert Edgar Schein (2017) has refined a list of primary and secondary embedding mechanisms that can guide leaders working to embed engagement culture. This includes regular focus, measurement, resource allocation, and organizational rituals that support the underlying assumption that intrinsic motivation is better than coercion.
What Is Meant by Culture?
Culture is the “shared webbing of beliefs, informal folkways, and traditions that infuse work with meaning, passion, and purpose” (Deal & Peterson, 2016, p. 2). It comprises three levels: artifacts, espoused beliefs and values, and basic underlying assumptions (Schein & Schein, 2017, p. 18).
The path from culture to robust learning takes place on the ladder of inference, with cultural norms informing the shared assumptions that drive behavior.
Underlying assumptions inform conclusions, develop into beliefs, and drive behavior. Those beliefs are reinforced as they become the basis of data selection (Argyris, 1976; Caesar & Caesar, 2006; Senge et al., 1994; Tomkins & Rhodes, 2012).
Methodology
More Satisfaction and Less Dissatisfaction
The Engagement Culture construct, though latent, is discerned through a set of key variables that encapsulate systemic indicators of intrinsic motivation, overall satisfaction, minimal dissatisfaction, and minimal coercion.
They were informed by Frederick Herzberg’s research and use data already collected by schools. The aim is to identify nuanced cultural qualities that, though not directly observable, play a pivotal role in shaping academic performance.
Statistical Analysis
Aggregate campus-level data came from school year 2019 and come from the Texas Education Agency & Dallas ISD. The scope extends beyond student perspectives and includes school records and feedback from parents, teachers, administrators, and staff, as recommended by Berkowitz et al (2017).
Population and Sample
The target population for the original study was urban, public school campuses with over 80% of students receiving free or reduced lunch. The representative sample comprised 172 high-poverty public school campuses in Dallas ISD. There were no direct participants.
Dallas ISD was selected because of its large size; the availability of valid and reliable engagement culture data for each campus; and the demographic makeup of its urban, high-poverty campuses, which have similar demographics to other urban, high-poverty campuses in the United States.
Findings
Strong Relationships in All Three Stages
Stage three of the hierarchical regression analysis shows the complete model. The coefficient of determination (r-squared) is .32, indicating a strong correlation between engagement culture and academic growth in high-poverty schools. There was no significant change in R-squared between models.
Engagement Culture Applies to Everyone
Teacher belief that students will attend college and academic growth are strongly correlated, r(145) = .52, p < .001.
Student satisfaction (r(145) = .51, p < .001) and the expectation by teachers that students would attend college (r(145) = .52, p < .001) were each strongly related to academic growth on high-poverty campuses.
Recommendations
This means not using test scores--good or bad--to justify dissatisfying practices.
This means
not cutting enjoyable programs;
not making students miss out on activities and classes they enjoy for test prep;
not waiting until "after the test" to do the fun projects;
not having punitive grading policies;
deemphasizing test results at meetings;
ensuring that leadership positions are filled by people with a proven record of building engaging cultures, instead of hyper-focusing on test scores;
seeking applicants who embody the authoritative and affiliative leadership styles;
and creating a trusting environment where all stakeholders know that it is "ok to discuss feelings, worries, and frustrations."
Embedding engagement culture at schools will require district support, particularly in the areas of policy, opportunities for advancement, partnering with businesses and colleges, and hiring.
Researchers should pinpoint systemic engagement culture indicators and outcomes and prioritize identifying actionable steps toward implementing engagement culture.
Although this study focuses on Academic outcomes, non-academic variables associated with the presence...of engagement culture should also be studied.
They might include school shootings, suicide rates, reports of bullying, program funding, and teacher turnover.
Qualitative, phenomenological analyses with the aim of understanding people's lived experiences within an engagement culture could provide guidance for practitioners.
Publications and Conferences
LAK24
The Engagement Culture construct will be presented at the New Measures and Metrics in Education Workshop at LAK24 in Kyoto on March 18. The goal of the session is to "strengthen the development and utilization of measurement tools from the learning analytics community."
American Educational Research Association Paper Presentation
Dr. Laura Hearnsberger and Dr. Laura Hyatt presented a paper at the AERA Annual Conference in 2023, highlighting the significance of intrinsic motivation and overall satisfaction as essential components of Engagement Culture.
Dissertation Defense
The Engagement Culture construct started as a study for Laura Hearnsberger's doctoral dissertation for Pepperdine University.